HEADLINE: To complain about Charter Cable, take a number. Or call ours. 1-800-DIRECTV.
BODY: Billing problems. Long hold times. Missed technician appointments. These are just a few of the things 1,472 Charter customers have filed complained about in the past year. DIRECTV, on the other hand, has had higher customer satisfaction ratings than cable for seven years running. So instead of waiting for your chance to complain, switch to DIRECTV.